RGA — PR & Marketing Communications

NTC releases ReleaseLINK 2.0

Written by Rick Grant on January 6th, 2010

Nationwide Title Clearing, Palm Harbor, Fla., has officially launched a new version of its popular ReleaseLINK software. Version 2.0 offers greatly improved features and functionality for the company’s clients, according to the firm.

ReleaseLINK 2.0 offers the following enhancements, which are automatically available to NTC lien release clients:

1. Exception Handling Queue

a. Exception Categories. New filters allow the user to view categories of exceptions at a glance, such as Chain of Title Exceptions, Data Discrepancy, Exceptions Requiring Research, Incomplete Initial Order, etc. This helps sort and handle related exceptions together.

b. Expanded Exception Types. This extensive list reflects the exact array of missing information, such as Recording Info and Legal Description, Legal Description and PIN, missing Assignment, etc. You can sort and filter by any exception type. Clients can also define which types of exceptions will appear on ReleaseLINK for them to process. This is especially helpful if auto-research is enabled on certain types of exceptions and one does not want to approve each research file.

c. Clearing Exceptions by Type. When you select “Edit” on a loan in the queue you will see a window unique to that specific exception type. It shows what is missing and gives you a tool to clear that type of exception as well as options to submit that type of exception back to NTC for handling. Types of exceptions can vary widely in regard to what is needed to clear them, as well as what type of research options may be applicable. With ReleaseLINK 2.0, you can easily address all types of exceptions.

2. Other Enhancements

a. Import Loans. You now have the ability to import loans from an excel spreadsheet directly into ReleaseLINK for Full Order Entry or Partial Order Entry.

b. Input By Field. When an order is placed in the system, the Process Queue now displays the user who entered the order, easily distinguishing between NTC employees and client entry.

c. Rush Orders. You can select Rush processing when entering an order that needs immediate processing.

d. Delete. You can now delete an order from the ReleaseLINK Full Order Entry or Partial Order Entry queues.

e. Input Notes and Instructions. You can now enter a note when you place an order or perform full entry to relay key information to NTC regarding that file.

f. Loan Count in Queues. You can now see a count of how many loans are in each queue (Exception Queue, Full Entry Queue, Place Order Queue, QC Queues, etc).

g. Unlock Orders in ReleaseLINK. When a loan is mid-entry in the ReleaseLINK system it is occasionally locked by the system. As necessary, you now have the ability to unlock a loan, even if you were not the original data enterer.

h. Upload Images. When you enter an order you now have the option to upload an image that corresponds to the order.

i. Upload Legal Description. You can now upload an image of a lengthy legal description instead of having to type it out.

j. County Requirements at a Glance. If there are unusual or special requirements for a particular jurisdiction a hyperlink appears at the top of the entry screen to provide additional details.

k. Interface Improvements. Many user requests and features have also been addressed to save input time and enhance user experience.

For a Web demo of the new software, click here.

Disclosure: NTC is an RGA client.